It was a very rough day at work today. Had an argument with two of my customers over an item that they were trying to purchased. One customer had a moulding. Unluckily, there was no barcode on it for me to scan. He volunteered to get another piece of moulding that has a barcode but he gave me a different one. I told him about it but he insisted that it was the same because he found it on the same rack. He was getting smart and I almost went ballistic. So I followed through with the transaction as quickly as I could. I don't care if it was a wrong one. I just wanted him to be out of my sight. He had only one item anyway.
The customer who was next to that first customer that I just had an argument, did the same thing. He bought a box of floor adhesive and he complained that the price was not right. So I called the paint associate for a price check. But the customer himself went back to the paint department, took the price label and gave it to me. Again, the label and the item didn't match. I explained it to the customer in a nice way, at least, and told him that I needed to verify the item first. But he got mad and started saying that he was in a hurry, blah, blah, blah. This time I really blew my top. I don't care if the management will gonna fire me but I had enough. I told the customer with a firm voice, that I couldn't finish the transaction just because he was in a hurry or whatever. My job is to make sure that I scan things correctly. The item didn't match to the label that he just gave me. Therefore I needed an associate to verify it. Then I called somebody in the paint department. Just like what the first customer did, he started getting smart and kept nagging at me. I just simply said to wait for the paint associate then I ignored him. He was so annoying!
I've been in my job for almost 3 years now. With the kind of job I have, I get to know people from all walks of life. Some are nice, some are difficult to deal with. I'm supposed to get used dealing with difficult people by now since I met them everyday, yet they still get on my nerves. There were times that I would question why God allow such people to exist. Or rather, why God allow me to met those kind of people. But looking at the positive side, I know God has a reason for allowing difficult people become part of my daily life. It has a purpose and that is to teach me the virtue of patience and to be more understanding. Admittedly, I have a short temper. In a way, I'm a difficult person for others too. God is definitely teaching me something here huh? And I'm sure He'll continue doing so until I'll learn to keep my cool and be a better person.
